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 FAQ

Frequently Asked Questions

This page will help answer frequently asked questions.

  1. Q: I have forgotten my password. How can I get my password e-mailed it to me?
    A: Click on Email Password. Enter your Callsign and click "Submit".

  2. Q: How can find out another users Email address so that we can play.
    A: Click on Subscriber Search. Enter their Callsign and click "Submit".

  3. Q: How can I change my Email address?
    A: Click on Change Account Info.. Enter your Callsign and your Password, then click "Submit". Change your Email address and then click "Submit".

  4. Q: How can I change my password?
    A: Click on Change Account Info.. Enter your Callsign and your Password, then click "Submit". Enter your password in both the "Password" and "Confirm Password" boxes and then click "Submit".

  5. Q: How can I find out when my account expires?
    A: Click on Change Account Info.. Enter your Callsign and your Password, then click "Submit".

  6. Q: How can I renew my subscription?
    A: Click on Change Account Info.. Enter your Callsign and your Password, then click "Submit". Select how you want to pay in the "Renew Subscription" drop down then click "Renew".

  7. Q: I don't know how to use the SFB Online client. Is there anybody who can help me?
    A: Yes. Just click on Teachers and it will list multiple people who are available.